How Are You Communicating?
Wednesday, May 21st, 2008I listened to a training call today that ignited a spark. It reminded me of some very basic skills that I haven’t been my best at lately. Are you clear with your team members in how you want communication to flow. Have you ever taken the time to explain to the people you team with, what you expect. As you start to work with a new client, a great way to get things started is to explain your hours, your turn-a-round time on tasks and in general how you work. Do you have set office hours? What is important to you. It is also helpful to ask questions and truly listen to their answers. Would the new client want to hear from you immediately after every email or is a 24 to 48 hour response time more realistic? Do you normally offer your clients a time when you can have a project completed? There are so many things to address when starting a new relationship with a client or VA, but communication should be on top of the list. Communication is key to all successful relationships.
How are you communicating?

